Communications Operator Training

Applicants who successfully complete the selection process and are offered employment as a Public Safety Communications Operator will attend a two-week training program that will begin on May 11, 2020.

Seasonal Public Safety Communications Operators will receive training in numerous topics to include:

  • Call Taking Telephone Procedures
  • Police Dispatching Procedures
  • Fire/EMS Dispatching Procedures
  • Beach Patrol Dispatching Procedures
  • DATA dispatching Procedures
  • Customer Service
  • Town of Ocean City Geography

Public Safety Communications Operators whom successfully complete the training program are assigned to work 40 hours per week in the Emergency Services Communications Center.