Communications Operator Training

Applicants who successfully complete the selection process and are offered employment as a Public Safety Communications Operator will attend a two-week training program that will begin the second week of May 2022.

Seasonal Public Safety Communications Operators will receive training in numerous topics to include:

• Call Taking Telephone Procedures
• Police Dispatching Procedures
• Fire/EMS Dispatching Procedures
• Beach Patrol Dispatching Procedures
• DATA dispatching Procedures
• Customer Service
• Town of Ocean City Geography

Public Safety Communications Operators whom successfully complete the training program are assigned to work 40 hours per week in the Emergency Services Communications Center.